Series Overview

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Tip Learning Objectives

After completing this series, participants will be able to:

  • Recognize the diversity of thinking and work style preferences across their team and understand how these preferences help shape workplace expectations and behaviors
  • Co-develop supportive working agreements for their collaborative teams
  • Build skills in listening for understanding and engaging with empathy and curiosity
  • Recognize common modes for handling conflict and which situations they are suited to
  • Increase awareness of one’s own emotions, assumptions, and habitual reactions in challenging conversations
  • Practice separating people from the problem, reducing defensiveness and personalization when navigating conflict
  • Learn techniques for listening actively and seeking common ground amid real differences

Citing These Materials

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Series Structure

This series is made up of three 2.5 hour live sessions, offered monthly, October-December 2026, and three web-based modules, available on this website during and after the series.

Series Scheduling

Date Series Primary Instructor
Oct. 1, 2026 1. Understanding Your Team: Thinking and Working Styles, Working Agreements Carrie Kappel
Nov. 5, 2026 2. Clear Communication, Courageous Conversations Carrie Kappel
Dec. 3, 2026 3. Planning for and Navigating Conflict Carrie Kappel

Series Policies

Attendance

We hope you will prioritize attendance of all classes in this series, but if you need to miss, please email the series instructor as early as possible. This will help us to share resources and plan for a smaller in-class community while you are out. Our hope is that you want to be present, but we totally understand that you have many demands on your time and sometimes life happens!

Please keep in mind that your presence in and contributions to class are important both to your understanding of the material and the creation and maintenance of our community of practice.

Usability, Accessibility, and Design

We are committed to creating a community of practice that is inclusive in its design. If you encounter barriers, please let the instructors know immediately so that we can determine if there is a design adjustment that can be made or if an accommodation might be needed to overcome the limitations of the design. We are always happy to consider creative solutions as long as they do not compromise the intent of the learning activity. We welcome feedback that will assist us in improving the usability and experience for all participants.